NLID Tags & Accessories Return & Reimbursement Policy

Tag Return Eligibility

• The merchandise should be returned within a maximum of thirty (30) days following the order date indicated on the invoice
• The merchandise must be intact and not have been used
• The merchandise is to be returned in its original packaging
• Return the complete sets of 30, 60, 90, 120 etc as indicated on the invoice

Merchandise that may not be exchanged or reimbursed

• Incomplete sets of tags
• Custom Ordered Tags
• Tissue Sampling Units
• Replacements Tags

Terms for reimbursement

• All requests for reimbursement must be made by telephone through Customer Service at: 1-877-771-6543
• The merchandise must be returned to the office of NLID at the following address:
  NLID
  Box 2065
  Brantford, Ontario
  N3T 5W5
• Costs for returning merchandise are assumed by the purchaser (unless otherwise instructed by NLID)