For many years, all official documents provided to you by Holstein Canada have been paper – this included all certificates of registration, pedigrees, invoices and statements, genotyping and genomic reports, awards, etc.
Today is an exciting day as we are pleased to announce our foray into a new era at Holstein Canada – e-Documents!
You, our clients, are now able to retrieve PDF versions of your official documents from the new “e-Documents” section of their Holstein Canada web account.
You also have the option to set your delivery preference to electronic or paper, whichever method is most efficient for your individual operation. Selecting electronic preference means you no longer wish to receive printed documents in the mail: less mail, less paper, less filing! e-Documents are available online, regardless of Electronic or Print & Mail preference.
Check out the following FAQ with regards to this exciting new feature:
Where do I find my preferences? Once logged into your web account, the preference feature can be found in the main menu on the left-hand side of your web account.
How do I change my preferences? Categories of documents currently sent via mail are listed under preferences. Use the radio buttons on the right to indicate how you would prefer to receive each of the documents.
Can I have different preferences for different documents? Absolutely! If you would like to receive some categories of documents electronically and others on paper, simply indicate this using the radio buttons. Remember, the documents will be available electronically regardless of preference.
Where do I find my e-Documents? All new e-Documents can be found under the “e-Documents” tab in the main menu on the left-hand side of your web account. Your e-Docs will remain here for one year; you must either print or save the PDFs to your own computer before the documents expire. Transaction details and statements will continue to be available under the “Account” tab, and conformation visit reports will continue to be available under the “Conformation” tab in the account.
I don’t have a web account…how do I get one? Visit www.holstein.ca or contact Customer Service to sign up today and save a tree!
Have more questions, or need assistance? Contact Customer Service at email@example.com or 1-855-756-8300.
We thank you in advance for your cooperation as we move ahead with this highly-anticipated change!